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Technology Crime Prevention Emergency Decree (No. 2) B.E. 2568 (2025)
Summary
Effective 13 April 2025, this amendment makes banks, telecom operators and social-media / online platforms share responsibility for losses suffered by victims of online scams and financial cyber-crime where they failed prevention duties, and speeds up the freezing of suspected mule accounts. It is a major consumer-protection response to Thailand's online-scam epidemic.
What Changed
Banks, telecom operators and online / social-media platforms can share liability for scam losses where prevention duties were not met
Faster suspension and freezing of suspected mule accounts and money flows
Stronger duties on financial institutions and platforms to detect and disrupt scams
Clearer victim pathways toward recovering losses
What Did Not Change
The following aspects remain unchanged under the current amendment:
The underlying fraud and computer-crime offences (Penal Code, Computer Crime Act)
The need to report scams promptly to police / the anti-scam hotline
Banks' existing know-your-customer obligations
Practical Implications
These changes may have the following practical effects:
Scam victims may have stronger recourse against banks, telcos or platforms that failed prevention duties
Report online-scam losses immediately — faster account-freezing improves the chance of recovery
Foreign residents targeted by call-centre and investment scams gain additional protection
Banks and platforms operating in Thailand face heightened anti-scam compliance duties
Professional Considerations
Recovering money lost to an online scam is time-sensitive and now involves potential claims against intermediaries. Victims should report immediately and take advice quickly, as the new shared-liability framework and account-freezing steps work best when acted on fast.
Law firms such as Anglo Siam Legal regularly advise on the practical implications of legal changes in Thailand.
Related Content
The following guides have been updated to reflect this change:
When Legal Representation Matters
Recovering money lost to an online scam is time-sensitive and now involves potential claims against intermediaries. Victims should report immediately and take advice quickly, as the new shared-liability framework and account-freezing steps work best when acted on fast.
Anglo Siam Legal provides experienced legal services across Thailand for both Thai nationals and foreigners.
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