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    Educational Information Only

    The content on this page is for general educational purposes and does not constitute legal advice. Every legal situation is unique. For matters involving investigation, arrest, litigation, or formal proceedings, consult a qualified legal professional.

    Criminal Law
    Major Change

    Technology Crime Prevention Emergency Decree (No. 2) B.E. 2568 (2025)

    Effective: 13 April 2025Published: 12 April 2025
    Affects:
    Online-scam victims
    Bank customers
    Foreign residents
    Financial institutions
    Telecom & social-media platforms

    Summary

    Effective 13 April 2025, this amendment makes banks, telecom operators and social-media / online platforms share responsibility for losses suffered by victims of online scams and financial cyber-crime where they failed prevention duties, and speeds up the freezing of suspected mule accounts. It is a major consumer-protection response to Thailand's online-scam epidemic.

    What Changed

    Banks, telecom operators and online / social-media platforms can share liability for scam losses where prevention duties were not met

    Faster suspension and freezing of suspected mule accounts and money flows

    Stronger duties on financial institutions and platforms to detect and disrupt scams

    Clearer victim pathways toward recovering losses

    What Did Not Change

    The following aspects remain unchanged under the current amendment:

    The underlying fraud and computer-crime offences (Penal Code, Computer Crime Act)

    The need to report scams promptly to police / the anti-scam hotline

    Banks' existing know-your-customer obligations

    Practical Implications

    These changes may have the following practical effects:

    Scam victims may have stronger recourse against banks, telcos or platforms that failed prevention duties

    Report online-scam losses immediately — faster account-freezing improves the chance of recovery

    Foreign residents targeted by call-centre and investment scams gain additional protection

    Banks and platforms operating in Thailand face heightened anti-scam compliance duties

    Professional Considerations

    Recovering money lost to an online scam is time-sensitive and now involves potential claims against intermediaries. Victims should report immediately and take advice quickly, as the new shared-liability framework and account-freezing steps work best when acted on fast.

    Law firms such as Anglo Siam Legal regularly advise on the practical implications of legal changes in Thailand.

    Related Content

    The following guides have been updated to reflect this change:

    Last reviewed: 3 August 2026

    This summary is provided for educational purposes only and does not constitute legal advice.

    When Legal Representation Matters

    Recovering money lost to an online scam is time-sensitive and now involves potential claims against intermediaries. Victims should report immediately and take advice quickly, as the new shared-liability framework and account-freezing steps work best when acted on fast.

    Anglo Siam Legal provides experienced legal services across Thailand for both Thai nationals and foreigners.

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